Operations Management using TOC - Two-day Workshop
How this workshop can help you....
If you've ever struggled to meet delivery deadlines or achieve a fast, trouble-free flow
through your factory and thought "there must be a better way!" - then this
workshop will be an excellent stepping stone to making that better way a reality in your
The workshop uses computer simulations, exercises and case studies to present a
clear picture of the problems found in the typical manufacturing plant, and explains both
why these problems exist and what can be done to solve them.
The workshop will be held at our Training Centre in Melton Mowbray, Leicestershire, UK and
will be delivered by Theory of Constraints expert Ted Hutchin.
Sessions are arranged on a bespoke basis; to arrange a time and date convenient for you,
please contact Diane Jeary on
01664 502860 or via
We also run a three-day 'Leading the Operations Team' programme, which follows the workshop
format detailed above but includes an additional day on-site, aligning the strategy and
tactics for Operations with the plant's other relevant functions and working with the key
Operations Team, or 'Flight Crew', who will lead the implementation. Find out more ....
Workshop Content - Day 1
Using an interactive, simulated production plant we attempt to manage fast
flow within the operations environment and analyse why such management is so difficult when
using conventional, non-Theory of Constraints (TOC) methods and measurement systems:
Why is the lead time so long?
Why is the Due Date Performance < 70%?
Why are we not making money?
Why are expediting all the time?
Why are we constantly re-scheduling?
And this is in an idealized fictional plant with
people working a full eight hour day, five day week, suppliers supplying when asked, a market
demand that is fixed and known in advance and no problems related to quality or machine
breakdowns, so what is happening? Why are we unable to make a profit even in such perfect
circumstances? We analyse this, and introduce the following:
The TOC response: 'Drum-Buffer-Rope'
The lessons to be learnt from Dr Goldratt's seminal book 'The Goal'
The Five Focusing Steps
Workshop Content - Day 2
This builds on the lessons of Day One in order to work through the process of
constructing robust schedules for any plant configuration. You will learn how to run the
simulated plant at its optimal level and will understand exactly what factors have made the
Comparison between the runs shows a process of improvement which works by focusing on the
key aspect of the business - the constraint - which acts as the real lever for enhancing
Issues covered include:
Learning how to align the other key functions within the workshop or manufacturing
environment such as purchasing, engineering and QA
The importance of mapping the value stream
Assessing the current position through the use of the Lean Scorecard
Working through the steps necessary to implement Drum-Buffer-Rope into your organization
If you would like further information about our Operations Management Workshop or its suitability for you and your
team, please feel free to contact workshop leader Ted Hutchin on 01664 502860 or via